Returns Policy
30-Day Hassle-Free Returns
We want you to love your purchase! If you're not completely satisfied, you can return most items within 30 days of delivery for a full store credit or exchange.
What's Covered:
- Items in original condition with tags attached
- Unused products in original packaging
- Items purchased at full price
Easy Return Process:
- Contact us within 30 days via email two18degrees@gmail.com or chat
- We'll send you a prepaid return label
- Pack your item securely and attach the label
- Drop off at any Australia Post location
- Refund processed within 5-7 business days after we receive your return
Return Shipping:
- FREE returns
Exchanges:
- Free exchanges for different sizes or colors (subject to availability)
- Just let us know your preference when requesting your return